Customer Service



Customers who have received marketing materials via postal service, please read terms and conditions:

 *card2% offer may not be combined with any other offers, discounts or coupons. Offer does not apply to on-sale items, giftcards, framed items, returns or previously placed orders. Offer ends 11:59 p.m. EST, Tuesday, Dec 15, 2015.



Nov 25 - Dec 1, 2015

BLACK FRIDAY & CYBER MONDAY 30% off store wide sale

 *blackfriday offer may not be combined with any other offers, discounts or coupons. Offer does not apply to on-sale items, giftcards, framed items, returns or previously placed orders. Offer ends 11:59 p.m. EST, Tuesday, Dec 1, 2015.

Dec 3 - Dec 7 , 2015


*Free International Shipping offer does not apply to framed items, returns or previously placed orders.

Free shipping will be automatically applied at checkout on your next order. Import duties, tax and charges are not included in the item price or shipping cost; buyers are responsible for these charges.

Please consult your country's customs office to determine what these additional costs will be. Offer ends 11:59 p.m. EST,Monday, Dec 7, 2015. 


Shipping & Delivery currently offers UPS, FedEx and USPS shipping solutions, making it possible to ship to virtually any address in the world. Shipping fees are based on the Destination, Package weight and dimensions, Shipping Service selected, and Insured value. Framed Items and Oversized items are subject to additional shipping and handling fees. All Shipping Fees are subject to change.

Attention International Buyers – Please Note: Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying.

Delivery time averages 3 to 10 business days for domestic ground delivery once your order is placed. Please allow some time to process and assemble your order before it is actually shipped. Please also note that shipping time is not the same as total delivery time.

In the event that one or more items in your order are out-of-stock at the time of fulfillment, will ship the available items and backorder the missing item(s). Customer Service will then inform you of the item(s) unavailable at the time of shipping, at which time further options will be discussed regarding the backordered item(s).

If you have any further questions about shipping and delivery, please contact us by email at or by telephone at 718.788.0791.

Privacy & Security

When you browse our websites or download information, we automatically collect and store the following information:
* The type of browser and operating system used;
* The date and time you visited our website;
* The web pages or services you accessed at our website; and
* The website you visited prior to coming to our website.

We analyze this information to help make our website more useful and for the following reasons:
* To determine the number of visitors to our website;
* To count the number of times files are downloaded and web pages are accessed;
* To identify system performance problems;
* To find errors in problem pages and files;
* To review the types of technology visitors are using and
* To maintain a secure website.

By signing up for the Newsletter, registering as a user, or by purchasing an item from, you agree to receive emails from regarding upcoming sales, events, auctions, and other special information. Your email address is not sold or given to any third-party companies. You have the right to remove your email address from our mailing list at any time.

Returns & Replacements
Easy Return: 14 days money back guarantee; buyers pay for return shipping.


You can return the item to us for a replacement within 14 days of time upon receipt of an order.

In the event that the package arrives damaged due to improper handling by the carrier, please refuse the package and contact us immediately. We require that all returns be packed exactly as they were received. If the item is returned damage due to poor/improper packing, no credit will be issued. All returns must have our authorization. Any items returned without our authorization will be subject to a 20% restocking fee.

How to return an order:

In order to return an eligible item, follow the steps below:

  1. Contact us by email at or by telephone at 718.788.0791. within 14 days of receiving an order.
  2. Any item $500 or more returned with no issue (such as damage, defects or shipped in error) will incur a $25 re-stocking fee.
  3. In order to receive a refund:
    1. Merchandise must be returned, undamaged, in original carton and packaging, and securely sealed.
    2. The shipping carton must be returned to address provided and include original packing slip or documentation that describes your reason for return. This will assist our Customer Service Center in processing your return more quickly.
    3. Item must be returned with any Certificate of Authenticity or original documentation originally included.

A return must be packed carefully. All merchandise is considered to belong to you until we receive it back in satisfactory condition. For your own protection, we suggest that you insure your package with the U.S. Postal Service or Federal Express and that you request a confirmation of delivery or tracking number from the shipper.

Shipping Fees

We cannot be held responsible for any fees or charges associated with the return of your order, including but not limited to postage, shipping, international duties, taxes, return freight, and refused shipment return charges.

By placing your order, you acknowledge your acceptance of these terms.

Returned Item:

The Item Must Be Packaged So As To Reduce The Likelihood Of Damage During Shipping And May Not Be Physically Damage In Any Way Other Than Noted In Initial Complaint. You Must Insure The Article With The Total Amount As Indicated On Your Original Invoice.

** reserves The Right To Investigate All Replacement Claims and Expects Full Co-operation By The Returning Party Through-Out The Replacement Process. 

Payment Methods:

For the fastest service, place your order on our Web site and select the PayPal option and use this popular secure online payment method !


Credit Card 
We accept the following major credit cards:

  1. Visa
  2. MasterCard
  3. American Express


Ordering by Telephone:

Do you want to call your order in? No problem, just ring our toll-free number (US & Canada) at 1-800-378-8899. International customers please call 1-718-788-0791.

Ordering by FAX:

Want to FAX us your order? Sure thing, just print off the order form and fax it to us at 1-718-788-1491.

Once your order is processed, you will receive an e-mail confirmation. Please call us toll-free (US & Canada) at 1-800-378-8899 if you have any questions. International customers please call 1-718-788-0791.

All prices quoted within our site are in US Dollar. If you would like to get an exact conversion in your currency, please consult a currency converter.

We are here to help:
If you ever need help, please call us dat 800-378-8899(Toll Free USA and Canada) or 718-788-0791(International). Use the contact form to send us an email or email us direct at